FEATURES

We have built the system and structured the benefits around our client's requirements and, over time, have built a wide variety of functionality into our Case Management and Tracking System (CMTS).

Having said that, our Web based flexible framework design still allows for specific organizational configuration where needed. In fact, CMTS v2010 allows organizations to:

• Configure and modify the system as their organization grows and changes
• Add roles and associated accesses to the system at anytime, which allows the user to modify the permissions associated with the roles
• Add notifications as required, which can either be time based or event based
• Add new fields to case records
• Modify all of the text throughout the system
• Modify all the dropdown values in the system

More specifically, the Case Management and Tracking System provides for:

• Full Complaint and Investigation Tracking
• Complaint to Investigation lifecycle conversion
• Tailorable data fields
• Powerful Advanced search for granular access to case data
• Case time tracking
• Robust Reporting available in HTML, Excel, Word and PDF formats
• Strong Security
• Correlated Persons-Data across all system aspects
• Tailorable Roles and Permissions
• Tailorable work flow process

Case Management and Tracking System is a mature case management and tracking software that is very robust when it comes to field-tested functionality. All Data stored in the system is:

• Secure
• Configurable
• Can be audited
• Can be searched
• Can generate Reports
• Can generate electronic Notifications

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