ABOUT CASE MANAGEMENT & TRACKING SYSTEM (CMTS)

The Case Management & Tracking System (CMTS) was developed by WingSwept, a NC based technology firm, to provide an affordable and efficient method for tracking investigative cases. More specifically, its purpose was to capture related information across the entire life-cycle of a case, from the first call to the Hot-Line to final case disposition. CMTS software is an industry specific product unlike its competitors. It has been meeting the specific needs of the OIG community since 2004. It has since evolved to meet the needs of other organization that have a requirement for work flow, case data tracking, Hot-Line calls, and /or data management needs.

CMTS provides an efficient reporting system that streamlines investigation processes. Streamlining operations within organizations can result in more efficient investigations that comply with regulations and provide detailed tracking of information. On-going communication within the Federal, State and Local arenas indicate there are still organizations that rely on hard copy files and manual data tracking when it comes to case management. Often times, the best tracking available was inefficient and placed more of a burden on the investigative staff and allowed agencies to miss opportunities to do more with less. We have tapped into that market space and have collaborated with our clients to help bring them into a more automated environment that provides unique features and investment benefits for better management of their case data and tracking needs.

Our current customers have found peace of mind in our solution. Before turning to CMTS, the organizations often had outdated and inconsistent home-made systems that were MS Excel or Access based and not user-friendly across the board. Based on its performance and ease of use, CMTS clients have exercised a 100 percent adoption rate within their organizations. The user interface and workings of CMTS were built with users in mind to make the system intuitive and easy for users to master in a short amount of time.

The most recent version of the Case Management & Tracking System, CMTS v2010, is more flexible and affordable than ever. It is the premier solution for the Office of Inspector General community and their respective investigative teams. Tracking and monitoring case data has never been so convenient and comprehensive.

CMTS software development is based on the following recognitions:

• Need for an automated, and tailorable case management and tracking tool
• Need for a comprehensive, quick and easy Ad-Hoc Reporting tool to help reduce case manager workload
• Need for increased speed at which our clients can respond to regulatory reporting requirements via quick searches, and internal data correlations
• Need for internal/external status notifications
• Need for accurate records and associated auditing of changes to related records

Are you looking for state-of-the-art technology to drastically improve your method for reporting, monitoring and tracking cases? Your priorities do not have to change just because your budget has changed.